These conditions apply to your use of the Pioneer Craft website (pioneercraft.com) and to orders placed with Pioneer Craft, a registered business name of Cicidolin Pty Ltd (ABN 85 003 568 607). By using this website or placing an order, you agree to them.
Trade customers only
Pioneer Craft is a wholesale supplier. We sell only to businesses, schools and organisations, and you need an ABN or business registration number to open an account. We may ask for proof of your business details, and we may decline or close any account at our discretion.
Your account
- New accounts are checked and approved before prices are shown and online ordering is enabled.
- Please keep your login details secure. You are responsible for orders placed using your account.
- Let us know promptly if your business, delivery or contact details change.
Prices and product information
- Prices are in Australian dollars and exclude GST, which is added at checkout.
- Prices, stock and product details may change without notice.
- We take care to describe and photograph products accurately, but colours and sizes may vary slightly from what you see on screen.
- If a product is listed with an obviously incorrect price or description, we may cancel the order. If you have already paid, we’ll refund you.
Orders, delivery and returns
An order is accepted when we confirm or dispatch it. Our terms for payment, credit accounts, freight, back orders, returns, damaged goods and short deliveries are set out on our Shipping & Returns page, and form part of these conditions.
Your rights under Australian Consumer Law
Nothing in these conditions excludes, restricts or changes any rights or remedies you have under the Australian Consumer Law or other laws that cannot be excluded.
Use of this website
- The content of this website, including text, product photos and our catalogue, is owned by or licensed to Pioneer Craft and is protected by copyright. You may not copy or reuse it without our written permission.
- Brand names and trade marks shown on this site belong to their respective owners.
- We aim to keep the website available and accurate, but we can’t guarantee it will always be uninterrupted or error-free.
- Links to other websites are provided for convenience. We are not responsible for their content.
Privacy
We handle your personal information as described in our Privacy Notice.
Governing law
These conditions are governed by the laws of New South Wales, Australia.
Changes and contact
We may update these conditions from time to time. The version on this page applies at the time of your order. If you have any questions, please contact us or email marg@pioneercraft.com.